Crimsonpeak Trophy Rush Privacy Policy

About This Privacy Policy

Crimsonpeak Trophy Rush (the “App”) is provided by SKYLE GAMES LIMITED. This policy covers the personal information processed through your use of the App, why it is processed, which services are involved and what choices are available to you.

Information We Collect

Which of the following categories may be processed depends on your App use and the features, permissions and consent enabled. Inclusion in this list does not indicate that every feature collects information from that category.

• Device and network information: your IP address, device model, operating system together with its version, language, time zone, app version and device identifiers, and advertising identifiers where permitted.
• Usage information: records of screens viewed, navigation and interactions, session starting and ending times and duration, installations, launches and use of features.
• Diagnostics: reports of crashes, logs of errors, events involving performance and security, and technical information used for troubleshooting.
• Cookies and similar technologies: where embedded web content uses cookies, those cookies, together with local storage, SDK identifiers and comparable storage on the device, subject to applicable consent requirements.
• Information you choose to provide: the email address, message and any attachments you submit when contacting our support team.

App Set ID

Google Play Services provides the App Set ID, which the App and services integrated into it, such as Firebase, may collect. On a given device, apps installed through Google Play share this identifier if SKYLE GAMES LIMITED publishes them under the same Google Play developer account; for installations in other contexts, its scope may be limited to this App. Our use of the App Set ID is restricted to analytics and fraud prevention. We do not use it for ads personalization or ads measurement. Nor do we connect it to the Android Advertising ID, other device identifiers or personal and sensitive user data for advertising purposes. The App Set ID can reset if all apps belonging to the same developer account are uninstalled from the device, if no app within the set accesses it for over 13 months, or if the device undergoes a factory reset.

How We Use Information

Information is processed so that we can run and maintain the App, support features you request, investigate errors, guard against abuse and answer support requests. Third-party services, when enabled, may also process information for analytics, attribution or advertising under the applicable choices, as explained below.

Third-Party Services

The third-party services used in the App are Google Play Services, AppsFlyer, Firebase and AdMob. Details of each provider’s information processing appear in its privacy notice.

• Google Play Services
• AppsFlyer
• Firebase
• AdMob

AppsFlyer

Installation attribution and app measurement are supported by AppsFlyer. Its integration and the permitted configuration determine what it may process, including IP addresses, device/advertising identifiers, device and operating-system details, install and app-event data and session information. Both attribution and tracking remain subject to applicable consent and device controls.

Firebase

Application infrastructure, diagnostics or analytics features that are enabled are provided by Firebase. Information that may be involved varies with the products actually enabled and includes app instance identifiers, device and operating-system details, crash/error logs, screen views, events and session duration. Optional analytics and storage settings are applicable only where those products have been enabled.

AdMob

Advertising within the App is supported by AdMob. If enabled and permitted, AdMob may process IP addresses, advertising identifiers, details about the device, ad interactions and approximate location derived from the IP address. Applicable consent, settings related to age and device controls determine advertising personalization and measurement.

Consent to Data Processing

Before processing begins, we ask for consent where it is required for optional analytics, advertising, cookies or similar technologies. Available controls for the App, device or cookies let you decline or withdraw consent; you can also contact us as set out below. The lawfulness of processing before withdrawal is unaffected by withdrawing consent. Where applicable, providing the requested service, legitimate interests or legal obligations may instead form the basis for necessary processing. Use of the App does not constitute consent for every purpose.

Sharing of Information

We do not sell your personal information. We may disclose information to selected providers for their functions, to service providers working on our behalf, or to public authorities where the law requires disclosure. The applicable legal basis and the relevant purpose define the limits of those disclosures.

International Data Transfers

Information may be processed in a country other than your own by us and the selected providers. If safeguards are required for a transfer from the EEA/UK, they include applicable adequacy decisions or the European Commission’s Standard Contractual Clauses (SCCs), alongside the UK Addendum or another approved UK mechanism where required, plus supplementary measures where appropriate. Details of the applicable safeguards can be obtained on request.

Data Retention

For identifiable data we control, the retention periods set out below apply. An exception applies when a shorter period is requested and available, or when a longer period is required by law or needed for a documented legal claim. You may email ceo@skylegames.click to ask for deletion of your personal information.

• Usage and analytics data: we retain this data, including screen views, session events and session duration, for up to 24 months measured from collection.
• Technical, diagnostic and security logs: the retention period for this category runs from collection and lasts up to 24 months; IP addresses, operating-system information and crash reports are among the records covered.
• User-submitted information: support correspondence, related contact information and other submitted information are retained during active use of the App and for up to 12 months after that use ends or the support request is resolved.
• Consent and privacy-request records: retention lasts for up to 24 months following the relevant request or withdrawal, except where a longer retention requirement applies by law.
• Cookies and local app storage: retention continues until the stated expiry, removal using your controls or deletion of app data. As described in their linked notices, providers may set their own retention periods. Following the applicable period, data is deleted or de-identified.

Stopping Data Collection

Uninstalling the App lets you stop its future collection. You can also revoke optional permissions, turn off optional analytics where controls are available, reset or limit advertising identifiers and clear cookies or app storage. Information that we or providers already hold is not automatically deleted when you uninstall. For deletion requests or assistance, write to ceo@skylegames.click. Essential service records and legally required records may continue to be held for the applicable retention period.

Security

Reasonable technical and organizational safeguards are used in keeping with the information involved and its risks. These measures include restrictions on access and protection for transfers where supported. Storage and transmission methods cannot offer complete security.

Security Incident Notifications

When a personal-data breach is likely to present a risk that requires notification under applicable law, we give notice to the competent authority and affected people within the applicable statutory deadlines. That notice includes available information on the incident and protective steps. We deliver it using available contact details or an appropriate notice in the App or to the public.

Children’s Privacy

Crimsonpeak Trophy Rush is not directed to children under 13 years of age. Without any parent or guardian consent legally required, we do not knowingly collect personal information from children under 13. If you believe personal information has been provided by a child under 13, let us know at ceo@skylegames.click so we can investigate and delete it as appropriate. Local law may impose higher age thresholds or parental-consent requirements.

Your Privacy Rights

Applicable law determines whether you may seek access, correction, deletion, portability or restriction, object to processing and withdraw consent. You can exercise your rights by contacting ceo@skylegames.click. We may verify the request and respond within the applicable legal period. You may also submit a complaint to your competent data-protection authority.

California Privacy Rights (CCPA/CPRA)

We do not sell personal information in exchange for money or other valuable consideration. Where covered by the CCPA/CPRA, eligible California residents may request the categories and specific pieces of personal information collected, along with information on its sources, purposes and disclosures. They may request correction or deletion and exercise applicable rights to opt out of sale or sharing and to limit use of sensitive personal information. You are entitled to non-discrimination for exercising these rights. To exercise an opt-out right for sale or sharing ("Do Not Sell or Share My Personal Information"), use available privacy/ad controls or send your request to ceo@skylegames.click, including where the request is made through an authorized agent. Requests are verified as required, and we respond within applicable deadlines. The law’s coverage and exceptions, together with the App’s actual data practices, govern the application of this section.

Changes to This Policy

Updates to this policy may follow changes to the App, selected services or applicable requirements. The published version is indicated by the Effective Date. Where required, we give an appropriate notice in the App or to the public about material changes, and we seek renewed consent when necessary.

Contact Us

Contact SKYLE GAMES LIMITED by email at ceo@skylegames.click for support, privacy questions, requests to exercise rights or delete information, or concerns concerning Crimsonpeak Trophy Rush.